Refunds will be given in the same manner in which the item was purchased, less any restocking fee as required. Allow 7 to 14 days upon receiving the item to process your return. It may take up to 30 days after that to be visible on your next credit card statement. Customers are responsible for return shipping costs unless the product is deemed defective or an error occurred when filling the order.
If the box has been opened and the product is no longer in new and resalable condition, or if the product is not properly packaged for shipping and is damaged in shipping then the return cannot be accepted.
If the individual retail box has been opened but the product is otherwise in new condition then a restocking fee of 15% will apply.
Products which are deemed defective or broken upon receipt will be exchanged or replaced at full value with no restocking fee. Photographs of the product and the packing box may be required.
For all products, you may return your unused and unopened product for a refund or exchange within 30 days of the purchase date.